Terms and Conditions

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Loss/Damage - The establishment shall not be liable to a guest for any loss or damage to property caused by the misconduct or negligence of a guest or an act of God. The use of the room's safe is entirely at the guest's own risk. The establishment is not liable for any loss or damage caused to a guest's vehicle. Guests will be liable for any loss, damage or personal injury that they may cause at the hotel.

Pets -
No pets allowed except guide dogs.

Reserving a hotel room/apartment - A room can be reserved by telephone, fax, email or by the online booking system. A limited number of rooms are available online and therefore if you find your preferred dates/hotel/apartment are unavailable this should be checked by phoning the hotel/apartment of your choice. Availability for your chosen dates will be checked at your preferred hotel/apartment in the first instance and if required other hotels/apartments in the McQuade Group can be checked also. A deposit may be made but is not essential to secure your booking. We accept cash in sterling, all major debit and credit cards and cheque with your banker's guarantee card.

Smoking -
All of the McQuade establishments operate a strict no smoking policy. If a guest smokes in their room or their self catering apartment a charge of £100 per room will be made to their credit/debit card in order to fumigate the room(s).

Telephones -
Telephones are charged at 20p + VAT per unit for local calls.

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